Welcome to Eden Island. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

1. Introduction

These Terms and Conditions govern the use of our website and the services provided, including bookings, payments, and any other related activities.

2. Booking and Payments

1. All bookings must be made through our official website or authorized channels.
2. Payment must be completed at the time of booking unless otherwise specified.
3. Prices are listed in Euros (€) and are subject to change without prior notice.
4. For services that include transportation, pickups must be confirmed 24 hours prior to the scheduled time.

3. Cancellation and Refund Policy

1. Cancellations made 48 hours before the scheduled trip are eligible for a full refund.
2. Cancellations made within 48 hours of the trip will incur a 50% cancellation fee.
3. No refunds will be provided for no-shows or cancellations made on the day of the trip.
4. Eden Island reserves the right to cancel trips due to weather conditions, safety concerns, or other unforeseen circumstances. In such cases, customers will receive a full refund or an option to reschedule.

4. Liability

1. While we ensure the highest safety standards, participation in any activities is at your own risk.
2. Eden Island is not liable for any loss, injury, or damage incurred during the trip unless caused by gross negligence or willful misconduct by our staff.
3. Customers are responsible for their belongings. Eden Island will not be held responsible for lost or stolen items.

5. Use of Website

1. The content on this website is for informational purposes only and may be updated at any time without notice.
2. Users are prohibited from reproducing, distributing, or modifying any content without prior written consent from Eden Island.
3. Unauthorized use of this website may result in claims for damages or legal action.

6. Privacy Policy

We value your privacy. Any personal information collected during bookings will be used solely for processing your reservation and improving our services. For more details, please refer to our Privacy Policy.

7. Code of Conduct

1. Guests are expected to respect the property, staff, and other visitors.
2. Any misconduct, including littering, excessive noise, or damage to property, may result in immediate removal without refund.

8. Force Majeure

Eden Island will not be held liable for any failure to provide services due to circumstances beyond our control, including but not limited to natural disasters, political unrest, or government restrictions.

9. Amendments

Eden Island reserves the right to update or modify these terms and conditions at any time. Continued use of our services indicates acceptance of any changes.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: reservation@edenisland-hurghada.com
• Phone: +2 0100 670 5858

By booking a trip or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.